Training Videos

The categories above provide instructions on using your backup software. Below are some quick video demo's.

See how easy it is to backup and restore your data.

How Do I Setup The Backup Software On A New Or Second Computer?

Download the backup (manager) software to your computer via the Customer Login area on our website.

Once download has completed, follow the installation wizards to set up the software and the final screen will ask for your account Username and Password.

NOTE: If you cannot remember your password, you can reset this by going to the Customer Login area on our website.

If you encounter any problems while installing the Backup software, please contact technical support.

How do I backup my files?

See our quick Backup video Demo here.

Written instructions on How to create a new backup set

  1. Open the backup software (via the icon on your Desktop or via Start and Programs)
  2. Click the 'NEW' button (located top left)
  3. Type a name for your backup set and click OK
  4. Locate the folders/files you wish to backup by clicking on the plus ('+') signs next to the drives on the right hand side
  5. Select the files and folders you wish to backup by ticking the appropriate boxes
  6. Amend the Start Time and Frequency (located bottom left) as required
  7. Click SAVE (top left) and a 'File Selection Confirmation' window will appear
  8. Confirm your selection and click OK
  9. Your backup set will now appear in the left hand side of the software
  10. Your backup will run automatically at the scheduled time and you will receive an email confirmation after it has completed